iCarol is a web-based solution used for profitable call and all forms of communication, including Suicide Prevention and Emergency Helplines, 2-1-1 with Information and Referral Centers, Aging / AAA / ADRC, Friendship/warmline/listening services, LGBTQIA centers, organizations that provide survivors of intimate partners or sexual violence, services for victims of crime, and much more.
Carol helps these essential public services save time and money, improve service delivery, expand existing communication channels, respond to community needs, reduce staff numbers, protect money, and more.
Try iCarol for Free Before Purchase
Try free iCarol without any obligation to purchase. They won’t ask you for a credit card number, so no fraudulent business shows a charge on your credit card statement because you forgot that your case was about to end.
For your experiment, set it with a real, healthy, fully functional system. They will work with you to create your staff profiles and volunteers, add resources, create data collection forms, and more, to get a real sense of how Carol can work for you.
They employ more than 150,000 employees and volunteers in for-profit and charitable organizations around the world. Carol was the first commercially available software system, a software management system specifically designed for emergencies, help numbers and information, and transfer locations. Our solution works with a wide range of sizes, sizes, and types of organizations that not only serve people on the phone but also on the face, on the web, and in live chat or text chat.
iCarol Login: Step by Step Process
All of Carol’s new customers and employees can use this to log into their Carol account by going to Carol online web application website. You need a registered email address and password to sign in to your account.
If you have login details, follow the steps provided.
Visit Carol’s official website www.Icarol.com.
Click the sign-in button located at the top right corner of the home page.
Enter your email and password on the page. Finally, click the login button.
Make sure Caps Lock is off.
Clear your browser cache and cookies.
Make sure an Internet connection is available and definitely on the Internet before trying again. Avoid using a VPN.
If you have forgotten your password, follow the instructions below.
If you do not have access to your account, contact their customer support.
Sometimes users forget their login password, so if you forget your iCarol login password, follow the steps below to recover or reset your password. These steps will help you in resetting the password.
Create a new password.
Visit the link above, if you want to reset your password.
Enter your email address in the login email.
Enter your first name, it appears directly in the iCarol account at the time of registration or signing in.
Click on “Email New Password”. Finally, check your email for the password reset link.
Over the years iCarol has evolved and expanded to serve a wide range of humanitarian organizations and has focused on a wide range of industries. ICarol always adds new features and functionality to the solution. We ensure that iCarol grows and adapts to meet the changing circumstances and needs of its customers and the needs of their industries, thanks in part to the expert installation and ideas gained from customers.
More than 80,000 people recorded more than one million transactions on iCarol worldwide this year. Carol has started a new chapter in 2018 when she became part of Harris Computer Systems. It operates as its organization under Cityview’s solutions portfolio as a key product for for-profit organizations.
What support is available at iCarol?
Their goal is to provide you with more training and assistance during your free trial to get a true idea of how iCarol can help your helpline focus on the most important issues. Once you are a registered user, our team will be there to support you.
Users can access multiple support documents and training videos 24/7 to access them within iCall. The response team will be happy to assist customers with questions Monday through Friday from 8 a.m. to 12 p.m. in Mpumalanga and Saturday and Sunday from 12-5 p.m. Users can submit their queries to the case management system and live chat via the iCarol web application.
We have procedures in place for resolving immediate issues outside of our normal funding hours. Certified specialists inspect the site 24 hours a day, 7 days a week, 365 days a year so that they can quickly and quickly resolve issues of shutdown or operation where it rarely occurs. The support team also has procedures for dealing with prompt inquiries, other than regular support hours, to line up from time-to-time support cases.
That’s all you need to know about iCarol login portal. iCarol brings all the administrative functions of your organization together. An excellent solution for social media services and help numbers of all kinds. A great motto to share in this article is to help iCarol staff and to inform them about the iCarol online service.